The Real Cost of Getting IT Governance Wrong
By Elisabeth Butler
I have walked into programmes where the governance was so poor that nobody could tell me who was making decisions, what the current budget position was, or which vendor was responsible for which deliverable. These are not small programmes. These are multi million pound initiatives with dozens of people working on them every day.
The cost of poor governance is enormous and it compounds over time. Without clear decision rights, every issue becomes a debate. Without structured reporting, problems get hidden until they become crises. Without proper risk management, the programme lurches from one emergency to the next. And without a single point of accountability, everyone assumes someone else is dealing with it. The financial impact alone is staggering, as I explore in where the money actually goes in IT budget overruns.
I have seen programmes waste hundreds of thousands of pounds simply because nobody put a governance framework in place at the start. Vendors delivering work that was never signed off. Teams building features that were already deprioritised. Stakeholders making commitments that the programme could not deliver. All of it avoidable with basic governance discipline. Vendor relationships are often the first casualty when governance is absent.
Good governance does not mean bureaucracy. It means clarity. Clear roles, clear decision rights, clear escalation paths, and clear reporting that tells you what is actually happening rather than what people hope is happening. It takes a few days to set up properly, and it saves months of wasted effort downstream. Elisabeth's programme governance service is designed to establish exactly this kind of clarity. She put these foundations in place during a financial services infrastructure modernisation that had been struggling without proper oversight.
If your programme lacks structured governance, it is costing you more than you think. Contact Elisabeth to discuss putting the right foundations in place.